CLOSED: Shelter Case Worker (Day Shift) (2 positions)

Position:       Caseworker (hiring 2 for day shift, full time)

Salary:           $36,355

Education:    Degree or two-year post-secondary diploma required.

Experience: Preference given to experience in related settings such as shelters, resource lines, distress lines, care centres, seniors’ housing and seniors’ centres.

Training or experience in the following areas an asset:  family violence, elder abuse, marginalized populations, addictions and mental health.


  • Maintain a current level of knowledge including CPR at Basic Rescuer Level, First Aid.
  • Maintain Medication Administration certification and HMIS training an asset.
  • Calm under pressure, organized, good written and verbal communication skills, pro-active and have basic level computer skills.
  • To work a shift alone, must be able to walk residents down the stairs in case of an emergency.  Not all shifts have this requirement.

Hours:            7:45 am to 5:45 pm, 4 days on, 4 days off.  This is an awake shift.

Lunch and breaks generally taken within access to clients. Lunch hours paid AND meals included.

Day time caseworkers take a turn on the on-call roster

The Case Worker takes a leadership role in engaging with clients and fostering independence through case management activities. This means managing case files, meeting on a weekly basis with clients, ensuring the clients are meeting goals and fostering personal development and life skills.   Activities also include answering phones and information and referral.  Ensures that all calls to the Elder Abuse Response Line are appropriately referred to Community Coordinator and/or police.  Works with Resource Workers and assigns tasks.

Responsible for ensuring building security and the safety of residents including during medical emergencies and fire alarms. Will be working with older adults who have experienced abuse, homelessness or are transitioning from a hospital mental health unit.

The position is available immediately. Please submit resume by end of day on April 20, 2016