Kerby Centre is a non-profit organization located in the west end of downtown Calgary. Dedicated to enhancing life for older Calgarians, Kerby Centre offers an exciting opportunity to engage in meaningful community development and build a career in the charitable sector.
Position: Assistant to Information (Alberta Seniors)
Education: Degree or two-year post-secondary diploma required.
Experience: Experience in information and referral or on help lines an asset.
- Excellent customer service skills
- Competent computer skills including the use of Word, Outlook, internet and database manager
- Willing to work at booths or make the occasional presentation
- Vehicle required on an occasional basis or alternative
- Good written and spoken English
- Second language an asset
- Detail oriented, organized, self-directed, diplomatic and a team player
- Excellent administrative skills
Hours: Shift is 8:30 – 4:30 Monday to Friday. Required to work the occasional evening or weekend.
This is a full-time, permanent position. The successful applicant will work in collaboration with the Information Resources team in providing information and referral services to older adults in the areas of pensions, government grants, health benefits, housing, and legal services. Duties include:
- Providing phone and in-person consultation regarding benefits and services for seniors
- Providing information and referral on pensions, government grants, consumer affairs, legal services, income tax, and much more.
- Filling in forms
- Outreach into the community including booths and working at satellite locations
- Being cross-trained in all areas of the department including memberships and other aspects of housing information.
The position is available immediately.